OakTLV values your privacy and understand the importance of safeguarding your personal information. We are committed to ensuring the responsible and secure collection, use, and management of your personal data, while providing the best possible shopping experience for you.

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What does the notice cover ?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is personal data ?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as "any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier".
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.

What are my rights ?

Under the GDPR, you have the following rights, which we will always work to uphold:
  1. The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
  2. The right to access the personal data we hold about you. Part 10 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

What personal data do you collect ?

We may collect some or all of the following personal data (this may vary according to your relationship with us):
  • Name
  • Address
  • Email address
  • Telephone number

How long will you keep my personal data ?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

7 years as this information will be part of our financial reports.

How and where do you store or transfer my personal data ?

We insure that your personal data is treated safely and securely under the GDPR laws as follows.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • Encryption of our servers.

  • Reviewing our information storage and processing practices.

  • We restrict access to personal information to our employees, contractors and agents who need to know that information to conduct normal business.

Do you share my data ?

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How can I access my personal data ?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 25 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How do I contact you ?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please send your message using the form below or directly to the following e-mail address: oaktlv.contact@gmail.com

Changes to this privacy notice ...

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available on our website: OakTLV.com
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