GET IN TOUCH WITH OAKTLV !
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ASSISTANCE
Call us for assistance - available at +972527087343
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Need help ? Any questions ?
We promise response within 24 hours ! oaktlv.contact@gmail.com
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FAQ
Accepted payment methods
We accept all major credit cards, including Visa, Mastercard, and American Express.
Please note that the availability of these payment methods may vary depending on your location.
What is the estimated shipping time and what are the costs?
Shipping times range from 2 to 10 business days, depending on your location and request.
We offer worldwide shipping through DHL Worldwide Express and FedEx International Priority, using the fastest available services.
For more detailed information on shipping times and costs, please visit SHIPPING POLICY page .
Can I track my order?
Absolutely! You can easily track your order by clicking on the tracking link provided in the order confirmation email.
It will show you the current status of your shipment and the estimated delivery date.
If you encounter any issues, feel free to reach out to us for assistance.
What is your Return Policy ?
We offer a return policy. You may return any item within14 days of receiving it, no questions asked, as long as the product remains unused, in its original condition as bought, and in its original packaging.
Please note that removing protective stickers from watches voids the return policy.
We provide free returns on all our products. For more details, please visit Terms & Conditions
What does the warranty cover ?
All our products come with a 1-year warranty from the date of purchase.
The warranty covers manufacturer defects but does not cover wear and tear.
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Still have questions ? Conacts us !